Apple introduced Crash Detection to the iPhone 14 and last year’s watch lineup, and though one might appreciate the utility of such a feature, there are instances where there are false triggers. According to one report, the feature is actually sensitive to music because, at the Bonnaroo Music Festival held in Coffee County, Tennessee, first responders reported a rise in such cases, making their job even more difficult.

The Bonnaroo Music Festival increased the Crash Detection false emergency alerts by five times the usual figure

With more than 80,000 people in attendance at the music festival that started on June 14, the loud music would have played havoc with the iPhone’s microphone. In case you did not know, Crash Detection works when an iPhone detects loud sounds that are similar to a car crash. As stated by AppleInsider, the music festival triggered five times the number of emergency alerts, which would have frustrated the first responders immensely.

Fortunately, WKRN reports that despite these false emergency triggers, the first responders’ efficiency was not hampered, with Scott LeDuc, Director of the Coffee County 911 Communication Center, also saying that an increase in these calls did not discourage their efforts.

“Our employees really stepped up, as first responders always do really step up in the line of duty and they did. And we didn’t have any situation where we couldn’t help someone because of the amount of calls.”

However, an increase in false triggers caused by the Crash Detection feature would have meant that the false responders would be present at the Bonnaroo Music Festival instead of being present at a location where their involvement was most needed. To remedy this, iPhone owners were asked to deactivate the feature, which immediately reduced the number of false triggers.

Though Apple was contacted and requested to visit the country for an immediate solution, the problem was isolated, and the issue was resolved without wasting precious time. False positives are a recurring problem for an iPhone that has Crash Detection enabled, and there have been incidents where emergency calls were made by people’s phones while they were riding roller coastersor skiing.

These instances make it difficult for emergency services to determine which calls need immediate attention. Apple has attempted to reduce the number of false triggers through software updates, but from the looks of things, much more work is required.

News Source: WKRN